Budget Airline Blog

Jetstar, the Australian and Asian based very budget, cheap and uncheerful airline, marked the International Day of Disabled Persons by refusing to let a blind passenger board a domestic flight with her guide dog.

Glen Bracegirdle and Kathryn Beaton, a blind couple, were attempting to board a flight out of Melbourne, when Jetstar staff told Ms Beaton that she was not allowed to board her guide dog – even though the airline’s own policy permits “seeing dogs” to fly.

When the couple approached the Jetstar check-in counter with Prince, Ms Beaton’s four-year-old black labrador guide dog, the clerk on duty shouted at them: “No dogs, no dogs, no dogs.”

Nice on Jetstar!